Waited a week for an appointment Simple service. Oil and filter change Arrived at 7:50am for 8:00 am Appeared to be few customers Served quickly. No estimated time Returned an hour later. Not ready Was told it takes 1.5hrs for service Disputed this scenario. Was told it would be done in 20min Waited in customer lounge for an additional 45min. Paid bill and left. Upon arriving home I inspected my Buick and found that the promised wash dry and vacuum had not been done or done poorly. Dirt streaks on lift gate and dirt on floor mats. I know I may sound picky but I once was a service manager for a GM dealership.and I expected better outcomes from my service bay than 4 or maybe 5 vehicles in 8 hrs.

I did not bring my can in on that date . I got a new can in October . PLEASE UP-DATE YOUR RECORDS .

My salesman was terrific!! I highly recommend Reggie. He worked with me all the way to get this car.

Jordon Dancer and Sheryl Adams very nice to deal with. Had a heat experience with both. Mr. Dance was very informative and very helpful. Thank you.

I was helped immediately when I arrived.I was given a time frame to pick my truck up (12:30-1:00).I was called that it was finished at noon.The billing clerk was very helpful.

Our salesman was extremely helpful and patient. I visited multiple Alan Jay dealerships over the past week and he was by far the most helpful. He wasn't pushy and he knew what he was selling. I bought two vehicles from him, I went big on the second purchase because of how helpful he was. Great customer service matters and he delivered.

Everything was great.. Geo was amazing and the work was completed in a timely manner.

friendly people promptly serviced satisfied results

Done in a timely manner.

I had a battery issue and Alan Jay had me come in immediately and replaced it. I really appreciated that they worked me their schedule.